Remote IT Services

Ardeya provides information technology support via remote access to small business and not-for-profit organisations in Australia.

Australia-wide technical support

We provide information technology technical support services to Sydney, Melbourne, Canberra, Brisbane, Adelaide, Hobart and Perth including all regional, rural and remote areas with an NBN or Starlink satellite connection. We service all areas of Australia by remote access.

We are exclusively a modern teleworking-based organisation without the expensive corporate offices that inflate operational overheads of traditional service providers. All consultants are based in Australia and work online through phone, email and video-conferencing to resolve your information technology problems. All our team members have the support of our quality control supervision and instant access to the collective skills and knowledge of all consultants.

Get access to IT specialists

We provide contractors with specialist skills in:

• Information Technology management
• ITIL v4 process development and implementation
• Web site development and customisation (WordPress, PHP)
• Database Administrators (SQL Server, MySQL and MariaDB)
• SQL Server Integration Services developers (SSIS)
• High Availability database infrastructure
• CRM implementation and maintenance
• Networking and NBN internet access
• Desktop computer sales and service
• Computer and network upgrades
• Wi-Fi and network printer setup
• Small business and home office IT support.

Pricing

• Standard rate: AUD $127.00 per hour*
• Critical incident rate (24/7): AUD $317.50 per hour*

_{* Prices include GST. Minimum fee one hour. Critical rate applies outside business hours 8am to 6pm AEST weekdays and public holidays.}